If we cancel a workshop or batch, you can choose a full refund or a seat in the next one. If we move it to a date you cannot attend, you can choose the same.
If you were charged twice, or paid for something you did not order, tell us with the payment details and we will refund the extra amount.
Once you have joined a workshop or programme, a refund depends on the terms shown on the page you registered on, or in your offer. If you are unsure, write to us before you pay.
To the same account or card you paid from. Your bank or payment provider may take several working days to show it.
Write to us with your name, phone number, the date and amount you paid, and the reason. Please use the contact details on this website.
We will look at every request fairly and reply as soon as we can.